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Privacy Policy

You are informed that the personal data that you provide us voluntarily, through the different forms on the web, will be processed by VECASTECAM SL“HOTEL REAL FERROL” with address at CALLE DOLORES 11 13 15402 - FERROL (A CORUÑA), which complies with the security measures required by current legislation on the Protection of Personal Data, General Data Protection Regulation 2016/679 (RGPD) and Organic Law 3/2018 of December 5, on the protection of personal data and guarantee of digital rights (LOPDGDD).

The purpose of said treatment is that described in each of the forms established on the web page in which you have provided us with your data.


• CONTACT: Manage your request and send you more detailed information.

• RESERVATIONS: Manage your reservation through the website owned by WebRezPro PMS (for more information on the processing of your data, consult its privacy policy: data-management-policies/

The data provided will not be transferred to third parties except in cases where there is a legal obligation, and will be kept for the time necessary to meet your request, as long as you do not indicate otherwise by exercising your right of deletion, or for the necessary time. to comply with legal obligations and address possible responsibilities that may arise from compliance with the purpose for which the data was collected.

VECASTECAM SL will not create any type of "profile" based on the information provided. No automated decisions will be made based on profiles.

Likewise, VECASTECAM SL will cancel or rectify the data when they are inaccurate, incomplete or no longer necessary for their purpose, in accordance with the provisions of current legislation on the Protection of Personal Data.

As long as you do not notify us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have consent to use it in order to build loyalty between the parties.

The user may exercise the rights of access, rectification, deletion, opposition, limitation of treatment, data portability and not to be subject to automated individualized decisions, in relation to the data subject to treatment, before the person in charge of the treatment at the aforementioned address. , or by email to, attaching a copy of your ID or equivalent document. In the event that you have not obtained satisfaction in the exercise of your rights, you may file a claim with the competent Data Protection Control Authority, this being the Spanish Agency for Data Protection, and whose contact details are accessible at https ://

VECASTECAM SL adopts reasonably reliable and effective technical measures, controls and procedures of a physical, organizational and technological nature, aimed at preserving the integrity and security of your data and guaranteeing your privacy. However, it does not assume any responsibility for damages and losses derived from alterations that third parties may cause in computer systems, electronic documents or user files.

In addition, all personnel with access to personal data have been trained and are aware of their obligations in relation to the processing of their personal data.

In the case of the contracts that we sign with our suppliers, we include clauses in which they are required to maintain the duty of secrecy regarding the personal data to which they have had access by virtue of the order carried out, as well as to implement security measures. technical and organizational techniques necessary to guarantee the confidentiality, integrity, availability and permanent resilience of the systems and services for the processing of personal data.

All these security measures are reviewed periodically to ensure their adequacy and effectiveness.

However, absolute security cannot be guaranteed and there is no security system that is impenetrable, therefore, in the event that any information subject to processing and under our control is compromised as a result of a security breach, we will take the adequate measures to investigate the incident, notify the Control Authority and, where appropriate, to those users who may have been affected so that they take the appropriate measures.

In accordance with the provisions of Law 34/2002, on Services of the Information Society and Electronic Commerce in its article 21, we will request your consent to be able to carry out advertising communications that we consider may be of interest to you, by email or by any other equivalent electronic means of communication.

You have the right to oppose and/or withdraw the consent(s) to the processing of the data indicated above, where appropriate, and at any time, without affecting the legality of the processing based on the consent prior to its withdrawal, by notification to the data controller at the indicated address(es).

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